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Montage laguna beach spa deals11/28/2023 Never mind that every employee asks if you're celebrating something, and when they hear it's a milestone anniversary, they reappear with chocolate-covered strawberries and a chocolate emblem with "Happy Anniversary" emblazoned on it. The evening visit is called "turndown service," but unlike the turndown service I've had in New Orleans, it's more than just putting a chocolate on your pillow and folding the bed covers down. Never mind that they have uplights on the whitecaps that converge right in front of the Mosaic pool so that they appear to glow in the dark. The turndown service at night delighted us, with truffles made by the Montage chocolatier. When my wife wanted something softer, they seamlessly put a down feather topper on the bed while we were dining at an on-property restaurant. I did spend an obscene-for me-amount of money, so I just rolled with it). (That part is a bit much for my personal taste. The staff moves out of your way as you walk around the property. The service was responsive and with a smile. EXCEPTIONAL! The special requests for our anniversary weekend were fulfilled (champagne and strawberries in our room on arrival). Every "touch" (that is, every interaction we had with any type of staff member, from housekeeping to the concierge to the pool waitstaff to the spa personnel) was… not "good," not "great," but exceptional. But my wife and I, who'd had a courthouse wedding 10 years ago, chose to have a big splurge-the kind of experience you remember for the rest of your life. This hotel was more than twice that price. Prior to this stay, the most expensive hotel we'd ever stayed at was about $600/night, give or take. I want to start by saying that we are not the typical customer for this resort.
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